Reclaim Care Fees Checker
How it works
You request a PUP review from the local Integrated Care Board (ICB). The ICB gathers GP, hospital and care home records, completes a retrospective Decision Support Tool, and decides eligibility. If refused, you can escalate to an Independent Review Panel and ultimately to the Parliamentary & Health Service Ombudsman.
Worked example
Mother in nursing care 2018–2022 with vascular dementia, falls and complex medication — paid £85,000 in fees. Successful retrospective CHC claim recovers £85,000 + ~£15,000 interest = £100,000.
Who should use this
- •Families of someone who died in nursing care since 2012
- •Self-funders still in care with significant health needs
- •Anyone refused CHC at the time who didn't appeal
- •Estates with care home invoices on record
Common mistakes
- ×Using a no-win-no-fee firm taking 25–35% (free help available from Beacon CHC)
- ×Missing the deadline to request review (no fixed limit but ICBs resist old cases)
- ×Not gathering medical records early (some are destroyed after 8 years)
- ×Accepting first refusal — appeal success rates are 30–50%
Frequently asked questions
Can I claim for someone who has died?▾
Yes — the executor or next of kin can claim on behalf of the estate.
What records do I need?▾
GP records, hospital discharge summaries, care home daily notes, medication lists, and any social services assessments.
Is it worth using a solicitor?▾
Free help (Beacon) handles most cases. Use a solicitor only for complex appeals or large estates.